Frequently Asked Questions

Everything you need to know about your Gearbox Loot orders.

How long does shipping take for my loot?

Standard shipping typically takes 5-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy on apparel?

We offer a 30-day return policy for all unworn and unwashed clothing items. Please ensure all original tags are attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.

Do you offer international shipping?

Yes, Gearbox Loot Store ships to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my Gearbox Loot apparel?

To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat, or air drying when possible.